Terms of Service

Last updated: October 8, 2025

These Terms of Service ("Terms") govern your use of Six Sense Solutions' services, website, and any related products or services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

2. Description of Services

Six Sense Solutions provides observability consulting, implementation, and optimization services, including but not limited to:

• Observability strategy development and implementation
• Platform optimization and cost reduction
• Training and knowledge transfer
• Technical assessments and recommendations
• Ongoing support and maintenance services

3. Service Agreements

Specific services will be provided under separate service agreements or statements of work that detail:

• Scope of work and deliverables
• Timeline and milestones
• Pricing and payment terms
• Responsibilities of both parties
• Intellectual property rights

4. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

• Invoices are due within [PLACEHOLDER: 30 days] of receipt
• Late payments may incur additional fees
• Services may be suspended for non-payment
• All prices are exclusive of applicable taxes

5. Intellectual Property

Six Sense Solutions retains all rights to its proprietary methodologies, frameworks, and intellectual property. Client-specific deliverables will be owned by the client upon full payment, subject to Six Sense Solutions' right to use general knowledge and experience gained during the engagement.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary and sensitive information disclosed during the course of providing Services. This obligation survives termination of the Services.

7. Limitation of Liability

To the maximum extent permitted by law:

• Six Sense Solutions' total liability shall not exceed [PLACEHOLDER: the total amount paid by client in the 12 months preceding the claim]
• Six Sense Solutions shall not be liable for indirect, incidental, or consequential damages
• Six Sense Solutions disclaims all warranties except as expressly stated in service agreements

8. Data Protection

Six Sense Solutions complies with applicable data protection laws and regulations. Our data processing activities are governed by our Privacy Policy and, where applicable, separate Data Processing Agreements (DPAs) [PLACEHOLDER: link to DPA template].

9. Termination

Either party may terminate Services with appropriate notice as specified in individual service agreements. Upon termination, each party will return or destroy confidential information as requested.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [PLACEHOLDER: State/Country], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [PLACEHOLDER: Jurisdiction].

11. Changes to Terms

Six Sense Solutions reserves the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of Services after changes constitutes acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms, please contact us: